{"id":1041,"date":"2026-10-20T04:33:28","date_gmt":"2026-10-20T04:33:28","guid":{"rendered":"https:\/\/issco.vn\/?page_id=1041"},"modified":"2026-10-25T14:01:46","modified_gmt":"2026-10-25T14:01:46","slug":"privacy-policy","status":"publish","type":"page","link":"https:\/\/issco.vn\/en\/privacy-policy\/","title":{"rendered":"PRIVACY POLICY"},"content":{"rendered":"<p><strong>International Service &amp; Crew Supply Joint Stock Company (ISSCO)<\/strong><\/p>\n<p><strong>Website:<\/strong> <a href=\"https:\/\/issco.vn\/\">https:\/\/issco.vn<\/a><\/p>\n<p><strong>Last Updated:<\/strong> October 25, 2026<\/p>\n<h2>1. Introduction<\/h2>\n<p>International Service &amp; Crew Supply Joint Stock Company (ISSCO) respects your privacy and is committed to protecting the personal data of clients, business partners, seafarers, job applicants, and visitors to our website.<\/p>\n<p>This Privacy Policy explains how ISSCO collects, uses, stores, shares, and protects personal data when you visit <a href=\"https:\/\/issco.vn\/\">https:\/\/issco.vn<\/a> or interact with our services.<\/p>\n<p>ISSCO processes personal data in accordance with applicable Vietnamese laws, including the Personal Data Protection Law No. 91\/2025\/QH15, its implementing regulations, and other relevant legal requirements.<\/p>\n<p>By using our website and providing information to ISSCO, you acknowledge that this Privacy Policy has been made available to you. Where consent is required by law, ISSCO will request your consent through an appropriate mechanism.<\/p>\n<h2>2. Scope of This Policy<\/h2>\n<p>This Privacy Policy applies to personal data processed through:<\/p>\n<ul>\n<li>Our official website, <a href=\"https:\/\/issco.vn\/\">https:\/\/issco.vn<\/a>.<\/li>\n<li>Contact forms and service consultation requests.<\/li>\n<li>Seafarer job applications and recruitment document submissions.<\/li>\n<li>Maritime training inquiries and registration activities.<\/li>\n<li>Business communications, service inquiries, and cooperation activities conducted through our website or official communication channels.<\/li>\n<\/ul>\n<p>Certain crew recruitment, placement, or management activities may also be subject to additional privacy notices, agreements, or documents provided to the individuals concerned.<\/p>\n<h2>3. Personal Data We Collect<\/h2>\n<p>Depending on your interaction with ISSCO, we may collect the following categories of information.<\/p>\n<p><strong>3.1. Personal and Contact Information<\/strong><\/p>\n<ul>\n<li>Full name.<\/li>\n<li>Telephone number, Zalo contact details, and other contact information.<\/li>\n<li>Email address.<\/li>\n<li>City, province, or residential address.<\/li>\n<li>Company or organization name and job title.<\/li>\n<li>Messages, consultation requests, and business inquiries.<\/li>\n<\/ul>\n<p><strong>3.2. Seafarer Recruitment and Employment Information<\/strong><\/p>\n<p>When you apply for a maritime position or submit your professional documents, we may collect:<\/p>\n<ul>\n<li>Position applied for and vessel types previously served on.<\/li>\n<li>Curriculum vitae (CV).<\/li>\n<li>Sea service records and employment history.<\/li>\n<li>Professional experience, qualifications, and skills.<\/li>\n<li>Educational qualifications, competency certificates, and maritime certificates.<\/li>\n<li>Passport, seaman&#8217;s book, seafarer identity documents, or other relevant travel and employment documents where necessary for a particular recruitment stage.<\/li>\n<li>Medical fitness information and seafarer medical certificates where collection is permitted by law and justified by legitimate recruitment requirements.<\/li>\n<li>Other supporting documents voluntarily provided during recruitment.<\/li>\n<\/ul>\n<p>ISSCO seeks to collect only information relevant to each stage of recruitment and to avoid requesting sensitive documents before they are necessary.<\/p>\n<p><strong>3.3. Website Usage and Technical Information<\/strong><\/p>\n<p>Our hosting infrastructure and website systems may collect certain technical information, including:<\/p>\n<ul>\n<li>IP address.<\/li>\n<li>Browser type and device information.<\/li>\n<li>Operating system.<\/li>\n<li>Dates, times, and pages visited.<\/li>\n<li>Server logs, error records, and security-related information.<\/li>\n<li>Cookie data, where cookies are used.<\/li>\n<\/ul>\n<h2>4. Purposes of Personal Data Processing<\/h2>\n<p>ISSCO may process personal data for the following purposes:<\/p>\n<ul>\n<li>Receiving and responding to inquiries, consultation requests, and business proposals.<\/li>\n<li>Reviewing applications, assessing recruitment eligibility, and identifying suitable maritime positions.<\/li>\n<li>Communicating with applicants about employment opportunities, interviews, and recruitment outcomes.<\/li>\n<li>Reviewing and verifying professional records, maritime qualifications, and sea service experience where legally justified.<\/li>\n<li>Coordinating with shipowners, ship management companies, and relevant business partners for recruitment, crew supply, and crew management.<\/li>\n<li>Providing maritime training consultations and managing related training activities.<\/li>\n<li>Delivering agreed services and maintaining client and partner relationships.<\/li>\n<li>Maintaining website security, resolving technical issues, and improving website operations.<\/li>\n<li>Complying with applicable laws and lawful requests from competent authorities.<\/li>\n<\/ul>\n<p>ISSCO will not use personal data for new, incompatible purposes without meeting the applicable legal requirements.<\/p>\n<h2>5. Legal Basis for Processing<\/h2>\n<p>Depending on the circumstances, ISSCO processes personal data on the basis of valid consent or another legal ground permitted under applicable law.<\/p>\n<p>Submitting a contact form, job application, or professional CV does not constitute unrestricted consent to all possible processing activities.<\/p>\n<p>Where consent is required, ISSCO will provide the relevant information and an appropriate means for individuals to express their choices.<\/p>\n<h2>6. Disclosure and Sharing of Personal Data<\/h2>\n<p>ISSCO may share personal data only to the extent necessary for the stated processing purposes and in accordance with applicable laws.<\/p>\n<p>Recipients may include:<\/p>\n<ul>\n<li>Authorized ISSCO employees and recruitment personnel.<\/li>\n<li>Shipowners, ship management companies, prospective employers, and relevant recruitment partners.<\/li>\n<li>Technology, hosting, email, and website support providers operating under appropriate arrangements.<\/li>\n<li>Training providers or document verification parties where necessary and legally justified.<\/li>\n<li>Government authorities where disclosure is lawfully required.<\/li>\n<\/ul>\n<p>ISSCO does not unlawfully sell or trade personal data.<\/p>\n<p>The disclosure of an applicant&#8217;s information to a prospective employer does not guarantee recruitment, employment, or placement on board a vessel.<\/p>\n<h2>7. International Transfers of Personal Data<\/h2>\n<p>Due to the international nature of maritime operations, certain recruitment and seafarer records may need to be shared with overseas shipowners, ship management companies, or recruitment partners.<\/p>\n<p>Where international transfers take place, ISSCO will seek to ensure that such transfers are based on lawful purposes, limited to necessary information, and conducted in compliance with applicable Vietnamese personal data protection requirements.<\/p>\n<p>Appropriate measures will be taken to reduce the risk of unauthorized access, use, or disclosure during data transfers.<\/p>\n<h2>8. Data Retention<\/h2>\n<p>ISSCO retains personal data for as long as reasonably necessary to fulfill the stated purposes or as required by applicable laws.<\/p>\n<p>Retention periods may vary depending on the categories of information, recruitment activities, contractual relationships, and legal obligations involved.<\/p>\n<p>For unsuccessful applications, ISSCO may request separate consent where it wishes to retain applicant records for consideration in future recruitment opportunities.<\/p>\n<p>Once there is no longer a lawful basis or justified need to retain personal data, ISSCO will delete, destroy, anonymize, or otherwise appropriately handle the information.<\/p>\n<h2>9. Data Security<\/h2>\n<p>ISSCO applies appropriate organizational and technical measures to protect personal data in light of the nature of the information and relevant risks.<\/p>\n<p>These measures may include:<\/p>\n<ul>\n<li>Access controls for documents and information systems.<\/li>\n<li>Restricting access to authorized personnel with legitimate responsibilities.<\/li>\n<li>Appropriate technical security measures for website infrastructure and data transmission.<\/li>\n<li>System maintenance, monitoring, and security updates.<\/li>\n<li>Reviewing and responding to personal data incidents in accordance with legal requirements.<\/li>\n<\/ul>\n<p>While reasonable safeguards are applied, no electronic transmission or storage system can be guaranteed to be completely secure.<\/p>\n<h2>10. Cookies and Similar Technologies<\/h2>\n<p>Our website may use cookies or similar technologies to support essential functionality, remember language preferences, improve security, and enhance user experience.<\/p>\n<p>Where analytics tools or third-party services involving personal data processing are used, ISSCO will provide relevant information and implement applicable notice, consent, or user choice requirements.<\/p>\n<p>You may manage or delete cookies through your browser settings. Disabling certain essential cookies may affect website functionality.<\/p>\n<h2>11. Your Personal Data Rights<\/h2>\n<p>Subject to applicable laws and relevant conditions, you may have the right to:<\/p>\n<ul>\n<li>Be informed about the processing of your personal data.<\/li>\n<li>Give or withhold consent where consent is required.<\/li>\n<li>Withdraw previously given consent in accordance with the law.<\/li>\n<li>Access, request a copy of, or correct your personal data.<\/li>\n<li>Request the deletion of or restrictions on the processing of your data.<\/li>\n<li>Object to certain processing activities where legally permitted.<\/li>\n<li>Lodge complaints, initiate legal proceedings, or seek protection of your lawful interests.<\/li>\n<\/ul>\n<p>To exercise these rights, please contact ISSCO using the official contact information published on our website.<\/p>\n<p>We may need to verify your identity before processing a request to prevent unauthorized disclosure or changes to personal information.<\/p>\n<p>Certain requests may be limited or declined where permitted by law or where ISSCO has a legal obligation to retain the relevant information.<\/p>\n<h2>12. Children&#8217;s Personal Data<\/h2>\n<p>The ISSCO website is primarily intended for businesses, maritime partners, and individuals pursuing professional opportunities in the maritime industry.<\/p>\n<p>If the processing of children&#8217;s personal data becomes necessary, ISSCO will apply the additional safeguards required by applicable law.<\/p>\n<h2>13. Third-Party Websites and Services<\/h2>\n<p>Our website may contain links to external websites or platforms, including those operated by business partners and service providers.<\/p>\n<p>ISSCO does not control the privacy practices or content of independently operated third-party websites.<\/p>\n<p>We encourage you to review the relevant privacy policies before submitting personal information to external platforms.<\/p>\n<h2>14. Changes to This Privacy Policy<\/h2>\n<p>ISSCO may update this Privacy Policy to reflect changes in business activities, data processing practices, or legal requirements.<\/p>\n<p>Updated versions will be published on <a href=\"https:\/\/issco.vn\/\">https:\/\/issco.vn<\/a> with the relevant revision date.<\/p>\n<p>Where applicable law requires separate notification or renewed consent, ISSCO will take the necessary steps.<\/p>\n<h2>15. Contact Information<\/h2>\n<p>If you have questions, concerns, or requests relating to the processing of your personal data, please contact:<\/p>\n<p><strong>International Service &amp; Crew Supply Joint Stock Company (ISSCO)<\/strong><\/p>\n<p>Website: <a href=\"https:\/\/issco.vn\/\">https:\/\/issco.vn<\/a><\/p>\n<p>Address: 9th Floor, VCCI Building, 464 Lach Tray Street, Hai Phong, Vietnam.<\/p>\n<p>Contact Department: Personal Data Protection Contact \/ ISSCO Contact Department.<\/p>\n<p>Please use the contact information published on our official website to submit your request.<\/p>\n<p>ISSCO values the trust of our clients, business partners, and seafarers and is committed to respecting privacy and protecting personal data within the scope of our responsibilities.<\/p>\n","protected":false},"excerpt":{"rendered":"<p>International Service &amp; Crew Supply Joint Stock Company (ISSCO) Website: https:\/\/issco.vn Last Updated: October 25, 2026 1. Introduction International Service &amp; Crew Supply Joint Stock Company (ISSCO) respects your privacy and is committed to protecting the personal data of clients, business partners, seafarers, job applicants, and visitors to our website. This Privacy Policy explains how [&hellip;]<\/p>\n","protected":false},"author":1,"featured_media":0,"parent":0,"menu_order":0,"comment_status":"closed","ping_status":"closed","template":"","meta":{"_acf_changed":false,"footnotes":""},"class_list":["post-1041","page","type-page","status-publish","hentry"],"acf":[],"_links":{"self":[{"href":"https:\/\/issco.vn\/en\/wp-json\/wp\/v2\/pages\/1041","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/issco.vn\/en\/wp-json\/wp\/v2\/pages"}],"about":[{"href":"https:\/\/issco.vn\/en\/wp-json\/wp\/v2\/types\/page"}],"author":[{"embeddable":true,"href":"https:\/\/issco.vn\/en\/wp-json\/wp\/v2\/users\/1"}],"replies":[{"embeddable":true,"href":"https:\/\/issco.vn\/en\/wp-json\/wp\/v2\/comments?post=1041"}],"version-history":[{"count":2,"href":"https:\/\/issco.vn\/en\/wp-json\/wp\/v2\/pages\/1041\/revisions"}],"predecessor-version":[{"id":1043,"href":"https:\/\/issco.vn\/en\/wp-json\/wp\/v2\/pages\/1041\/revisions\/1043"}],"wp:attachment":[{"href":"https:\/\/issco.vn\/en\/wp-json\/wp\/v2\/media?parent=1041"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}