TERMS OF USE

International Service & Crew Supply Joint Stock Company (ISSCO)

Website: https://issco.vn

Last Updated: October 25, 2026

1. Introduction and Scope

Welcome to the official website of International Service & Crew Supply Joint Stock Company (ISSCO) at https://issco.vn.

This website provides information about our company, maritime services, seafarer employment opportunities, training programs, and related business cooperation activities.

These Terms of Use govern access to and use of the website, its published information, contact forms, and available online functions.

By continuing to access or use the website, you acknowledge that you have had the opportunity to read and understand these Terms. Where specific acceptance is legally required, ISSCO will provide an appropriate means of obtaining it.

If you disagree with these Terms, you may discontinue using the relevant website functions.

2. About ISSCO

ISSCO operates in the maritime services sector, supporting shipowners, ship management companies, business partners, and seafarers.

The services described on our website include:

• Crew Management & Supply.
• Technical Ship Management.
• Full Ship Management.
• Maritime Training.
• Seafarer recruitment and maritime career opportunities.
• Related consultation and cooperation activities within ISSCO’s business operations.

Service descriptions on this website are provided for general information. The specific scope, conditions, responsibilities, and any applicable fees will be determined through separate agreements or contracts between the relevant parties.

3. Acceptable Use of the Website

Users are responsible for accessing and using the website for lawful purposes and in compliance with applicable laws.

When using our website, you agree to:

• Provide accurate and sufficiently complete information when submitting forms.
• Refrain from using another person’s identity or information without authorization.
• Avoid submitting fraudulent documents, false statements, or misleading information.
• Refrain from distributing spam, malicious software, or unlawful content.
• Avoid intentionally disrupting website operations or compromising system security.
• Refrain from unauthorized access to systems, data, or administrative areas.
• Respect the intellectual property and privacy rights of others.

ISSCO may take reasonable measures to prevent unlawful use or activities that negatively affect the website, its systems, or other users.

4. Website Content and Information

ISSCO endeavors to publish clear, accurate, and reasonably up-to-date information reflecting its business activities.

However, service descriptions, vacancies, application requirements, training schedules, and other content may change according to operational needs or partner requirements.

ISSCO does not guarantee that all website information will always be complete, error-free, or suitable for every individual circumstance.

We may correct, update, or remove information where necessary without prior notice, unless otherwise required by law or an applicable agreement.

Information published on the website does not automatically constitute a legally binding offer to enter into a contract.

5. Seafarer Job Vacancies

Job advertisements on this website are intended to introduce maritime employment opportunities and help candidates identify potentially suitable positions.

Recruitment information may include:

• Position or rank.
• Vessel type and trading area.
• Required qualifications, certificates, and sea service experience.
• Expected joining date or contract duration.
• Recruitment requirements and supporting documents.
• Other relevant information supplied by ISSCO or recruitment partners.

Such information may be updated, modified, or withdrawn depending on actual recruitment requirements.

A vacancy appearing on the website does not guarantee that the position remains available when an application is submitted.

6. Online Job Applications

The ISSCO website may allow applicants to submit job applications and supporting documents through an online form.

By submitting an application, you are responsible for:

• Providing accurate personal and contact information.
• Truthfully declaring your rank, professional experience, and sea service.
• Providing valid qualifications, certificates, and professional records.
• Refraining from submitting forged, improperly altered, or unauthorized documents.
• Ensuring that you are entitled to provide any documents you upload.

ISSCO may contact applicants to request additional information, clarification, or verification during the recruitment process.

ISSCO may discontinue consideration of applications that do not meet recruitment requirements, lack necessary information, or appear inaccurate.

Submitting an application does not create an employment relationship, constitute acceptance for employment, or guarantee placement on board a vessel.

7. Recruitment Process and Selection Decisions

Depending on the vacancy and employer’s requirements, the recruitment process may include:

1. Receiving applications.
2. Initial screening and eligibility checks.
3. Reviewing professional qualifications, certificates, and sea service experience.
4. Conducting interviews or additional assessments when required.
5. Employer or shipowner review and selection.
6. Completing relevant formalities and arranging deployment if the candidate is accepted.

The sequence and extent of these steps may vary by position.

Recruitment decisions and specific employment conditions are determined by the authorized parties in accordance with applicable agreements and laws.

Nothing on this website guarantees employment, salary, joining dates, or successful recruitment outcomes for every applicant.

8. Consultation Requests and Maritime Services

Clients and business partners may submit inquiries regarding crew supply, technical management, full ship management, maritime training, and related services.

Submitting an inquiry through the website is intended to initiate communication only.

Such submission does not automatically establish a contract, an obligation to provide services, or a commercial commitment between ISSCO and the sender.

Any formal cooperation arrangement, including service scope, schedules, responsibilities, fees, and payment terms where applicable, must be separately agreed upon through written or other legally valid means.

9. Intellectual Property Rights

Unless otherwise indicated, the website content owned or lawfully used by ISSCO, including text, images, graphics, logos, interface designs, page layouts, and service materials, is protected by applicable intellectual property laws.

Users may view, save, or print publicly available content for lawful personal reference or internal informational purposes.

Copying, modifying, distributing, republishing, or commercially exploiting ISSCO-owned content without appropriate authorization is prohibited.

ISSCO’s trade name, logo, and brand identifiers must not be used in ways that falsely imply official representation, endorsement, or a business relationship.

10. Privacy and Personal Data Protection

ISSCO respects individual privacy and processes personal data in accordance with applicable law.

Information submitted through contact forms, job applications, training inquiries, or other website functions may be processed for the purposes communicated to users.

For details regarding the categories of information collected, processing purposes, data sharing, retention, and individual rights, please refer to our Privacy Policy published on the ISSCO website.

These Terms of Use do not replace our Privacy Policy or any separate personal data processing notices required by law.

11. Third-Party Links and Services

The website may contain links to external websites, platforms, or services operated by third parties.

Such links are provided for informational purposes or to facilitate access to relevant resources.

ISSCO does not automatically endorse, guarantee, or assume responsibility for all content, terms, or activities of independently operated third-party websites.

Users should review the applicable terms and privacy policies before submitting information to or using third-party services.

12. Website Availability and Security

ISSCO endeavors to maintain reliable website operations and implement appropriate security measures.

However, the website may occasionally be unavailable because of maintenance, system upgrades, technical incidents, network disruptions, or circumstances beyond reasonable control.

ISSCO does not guarantee uninterrupted, error-free, or continuously available website access.

We may temporarily suspend, restrict, or modify functions when necessary for system security, maintenance, or legal compliance.

13. Limitation of Liability

To the extent permitted by applicable law, ISSCO shall not be liable for losses arising solely from a user’s:

• Submission of inaccurate information or invalid documents.
• Use of website information beyond its intended purpose without verifying applicable conditions.
• Access to independent third-party websites or services.
• Unlawful activities or breaches of these Terms of Use.

Any liability of ISSCO relating to technical incidents, personal data processing, legal obligations, or other losses shall be determined in accordance with applicable laws and valid agreements between the relevant parties.

Nothing in these Terms is intended to exclude or limit any liability that cannot lawfully be excluded or limited.

14. Amendments and Governing Law

ISSCO may amend or update these Terms of Use to reflect changes in website operations, services, or applicable legal requirements.

Updated versions will be published at https://issco.vn together with the relevant revision date.

Matters relating to the use of this website shall be governed by Vietnamese law, except where other mandatory legal provisions apply.

The parties are encouraged to resolve disputes initially through good-faith communication and negotiation. If an agreement cannot be reached, disputes shall be resolved through the procedures and competent authorities prescribed by applicable law.

15. Contact Information

If you have questions regarding these Terms of Use, recruitment information, or services published on our website, please contact:

International Service & Crew Supply Joint Stock Company (ISSCO)

Website: https://issco.vn

Address: 9th Floor, VCCI Building, 464 Lach Tray Street, Hai Phong, Vietnam.

Please use the contact form or official contact details published on our website.

ISSCO appreciates the interest and cooperation of its clients, partners, and seafarers. We aim to provide transparent information, professional support, and sustainable partnerships across the maritime industry.